Orders are usually shipped within 2 business days, but occasionally take longer due to big sales, promotions, or during holiday seasons (Black Friday, Christmas, etc.). Please see the banner at the top of this webpage for the current fulfillment window estimate (updated weekly).

Most orders have a minimal shipping fee (around $2.50)

As each product is custom made-to-order, we are unable to issue refunds or returns for products that were mistakenly or incorrectly ordered (you want a different size or material, made a typo, etc.)

Orders for customized products cannot be canceled or modified past 24 hours after the time of ordering (UPDATE: We've extended our cancellation window to 72 hours due to the delay)